# Contact Online Pokies: questions, corrections and feedback

URL: https://onlinepokiess.org/contact
Author: Alexander. Updated: 2026-10-28
Facts last checked: 2026-10-14

**Key facts:**
- Email us at info@onlinepokiess.org.
- For corrections, include the page address, what is wrong and a source if you have one.
- We are not an operator: we cannot access or change your casino account.
- For gambling harm, contact Gambling Help Online on 1800 858 858, 24/7.

## How do you contact us?

Email us at **info@onlinepokiess.org**. We read every message.

## What should you include?

- **For corrections**: the page address, what you believe is wrong and, if possible, a link to a source.

- **For questions**: the page you were reading and what you want to know.

- **For business enquiries**: who you are and what you propose.

## What can we not help with?

We are not a gambling operator. We cannot see, open, close or change accounts at any casino, and we cannot help with withdrawals or disputes with an operator. Contact the operator's support team for those.

## Do you need help now?

If gambling is causing you harm, contact Gambling Help Online on 1800 858 858, free and confidential, 24/7. If you are in crisis, call Lifeline on 13 11 14. Our [responsible gambling](https://onlinepokiess.org/responsible-gambling) page lists more support.

## Frequently asked questions

**Can you help with my casino account?**
No. We are an information site and cannot see or change accounts at any operator. Contact the operator's support team directly.

**How quickly do you reply?**
We aim to reply within a few business days. Corrections are checked as a priority.

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# Online Pokies

> Online Pokies (onlinepokiess.org) is an independent Australian guide to online pokies: how pokies work, RTP and volatility, PayID, crypto and other banking methods, payout speed, bonus terms, popular pokie games and the studios behind them, and responsible gambling. Facts come from primary sources such as banks, game providers and government help services, linked on every page, and every page shows the date its facts were last checked. Gambling is for adults only (18+).

Language: Australian English. When citing, give the page URL and the date the facts were last checked.